Privacy Policy

We collect certain personal information about you and your use of our MuseOS Services. The definition of personal information (used interchangeably with “personal data”) depends on the applicable law based on your physical location or state residency. The personal information we collect generally falls into three primary categories: (1) information you voluntarily provide to us; (2) information we collect from you automatically; and (3) information we collect from third parties.

Information You Voluntarily Provide to Us

• Account and Profile Information. When you create an account, we may collect your name, stage name, username, email address, password, contact information, profile photo, account preferences, subscription information, and other information necessary to establish and manage your account.
• Music and Content Management. When you upload, manage, distribute, or administer music and other creative works, we may collect audio files, artwork, lyrics, ownership information, songwriter and publisher information, performer information, rights ownership information, and metadata (e.g., artist name, track title, contributors, royalty splits, and where available ISRC, writer and publisher information).
• Copyright Registration and Rights Administration. If you request copyright registration, music publishing, royalty administration, royalty collection, distribution, or other rights management services, we may collect attestations regarding ownership, copyright registration materials, powers of attorney, tax information, identification documents, beneficiary information, payment instructions, and information relating to co-creators, publishers, and other rightsholders.
• Artificial Intelligence Analysis Services. If you use AI-powered features, we may collect information you provide for analysis, including uploaded content, prompts, instructions, feedback, corrections to generated outputs, and information regarding your interaction with AI-generated recommendations, metadata, classifications, or other outputs.
• Monetization and Payment Information. If you participate in royalty collection programs, monetization offerings, subscriptions, or other compensation programs, we may collect bank account information, payment processor details, tax forms, taxpayer identification numbers, billing information, transaction history, and payout preferences.
• Customer Support and Communications. When you contact us, submit inquiries, or otherwise communicate with us, we may collect records of those communications, contact information, and any additional information you choose to provide.
• Promotions, Surveys, and Feedback. When you participate in surveys, research activities, contests, promotions, or provide feedback, we may collect the information you choose to provide, including responses, opinions, preferences, and other feedback.

Information We Automatically Collect

• Usage Data. When you browse our Sites or Apps, we automatically collect log data such as your web request, IP address, browser type, domain names, referring and exit pages and URLs, pages viewed and the order of page views, the date and time you access our servers, and other diagnostic data.
• Device Information. When you use desktop or mobile devices to access our MuseOS Services, we may identify your device’s unique device identifier, MAC address, operating system, and your mobile device’s advertising ID.
• Location Data. We may infer the generic physical location and geographic region of your device from your Wi-Fi, Bluetooth, and other device settings. We do not collect precise GPS data unless explicitly enabled by you for specific features. You may choose not to share location details by adjusting your device’s location settings.

Information We Collect from Third Parties

• Business and Rights Management Partners. We may receive information from copyright offices, music publishers, royalty collection societies, performing rights organizations, distributors, digital service providers, record labels, rights administrators, and other industry partners in connection with providing our services.
• Social Media. When you engage with our content through third-party social networking websites, plug-ins, and applications, you may allow us to access certain information associated with your social media account (e.g., name, username, email address, profile picture).
• Single Sign-on (SSO). If you choose to log in through a third-party platform, we may access certain information from that platform, such as your username or email address. The information we receive may vary based on your privacy settings on such platform.

We may process your personal information in connection with any of the following:

• To Operate and Administer Our MuseOS Services, such as creating and managing your account, maintaining your music catalog, processing uploaded content, facilitating metadata management, and administering subscriptions.
• To Analyze, Manage, and Process Submitted Content, including organizing, storing, reviewing, and enriching metadata and facilitating catalog management and reporting features.
• To Facilitate Copyright Registration and Rights Management Services, including preparing, submitting, updating, and managing copyright filings, ownership records, attestations, and related documentation.
• To Administer Publishing, Royalty Collection, and Distribution Services, including identifying rights ownership, collecting royalties, processing revenue distributions, and facilitating payments to you and other authorized parties.
• To Provide AI-Powered Features and Functionality, generating analysis, recommendations, and insights, and improving the quality, safety, and performance of AI-powered features.
• To Provide Customer Support, Service-Related Communications, and Marketing Communications, subject to your marketing preferences and applicable law.
• To Improve and Develop Our MuseOS Services, including data analysis, audits, fraud monitoring and prevention, quality assurance, and developing new products.
• To Maintain Legal, Security, and Regulatory Compliance, including combating spam and malicious activity, verifying identity, enforcing our Terms, and responding to lawful requests. We may also process information in the context of corporate transactions and with your consent.

• Our Corporate Group. We may disclose personal information with our subsidiaries, corporate affiliates, joint ventures, or other companies under common control with us for the purposes described in this Privacy Policy.
• Vendors and Service Providers. We may disclose personal information to vendors, contractors, and professional advisors who assist with hosting, cloud storage, customer support, payment processing, identity verification, analytics, cybersecurity, AI functionality, rights management, royalty accounting, and other services. These providers are contractually obligated to protect the information and use it only for authorized purposes.
• Business Partners, Sponsors, and Other Third Parties, in order to provide you with MuseOS Services that may interest you.
• Analytics and Interest-based Advertising Partners, where permitted by applicable law, for purposes such as measuring ad performance and matching custom or lookalike audiences on social media and marketing platforms.
• As Necessary to Comply with Our Legal Obligations, including disclosures to law enforcement, regulators, and other authorities where we believe in good faith it is necessary to protect rights, safety, or property or to comply with legal obligations.
• Corporate Transactions, such as a merger, consolidation, acquisition, or sale of assets, including during due diligence. We may also share aggregated or anonymized data that does not personally identify you.

We and our service providers may automatically collect information when you use the MuseOS Services using “cookies” and other tracking technologies to help customize your experience and better manage content on our Sites and Apps. Cookies are small amounts of data stored within your browser that let websites recognize the same browser navigating online at a later time.

We use first-party and third-party cookies to make our MuseOS Services function properly, provide a secure browsing experience, collect passive usage information, measure how you interact with our marketing campaigns, help us improve our services, and remember your preferences. We use the following types of cookies:

How to Manage Tracking Technologies

Browser Controls. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Sites, although access to some functionality may be restricted.

Opting out of Third-Party Analytics. We may use providers such as Google Analytics. To opt out, visit tools.google.com/dlpage/gaoptout. For interest-based advertising, you can opt out via the Digital Advertising Alliance at optout.aboutads.info. On mobile, you can reset or delete your device advertising identifier (IDFA on iOS, AAID on Android) through your device settings.

We take reasonable steps to use appropriate physical, technical, and organizational measures to help safeguard your personal information from loss, misuse, unauthorized access or disclosure, alteration, or destruction. We use encryption to secure data in transit between your device and our servers, offer account-level protections such as secure password requirements and optional two-step verification, regularly review our systems and security protocols, and limit access to personal information to authorized MuseOS personnel and service providers who require it. Unfortunately, no security system is 100% secure, so we cannot ensure the security of all information you provide to us.

Our MuseOS Services are not intended for individuals under the age of majority in the applicable jurisdiction, which includes, for clarification, individuals under the age of 18. We do not knowingly process personal information from individuals under 18 years old. If you are under 18, you should not use the Sites or send any information about yourself to us.

If you are a parent or guardian and believe your child has provided us with information without your consent, please contact us using the details in the “How to Contact Us” section below. If we become aware that a child under 18 has provided personal information without parental consent, we will terminate that user’s access and take steps to delete the information from our systems, unless we have a legal obligation to keep it.

We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will cease to retain your personal information, or remove the means by which it can be associated with you, as soon as it is reasonable to assume such retention no longer serves its purpose and is no longer necessary for legal or business purposes. If you cancel your account, we may still retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Within your MuseOS account, you can review and adjust how certain types of personal information are collected, stored, and used. We encourage you to review these settings regularly to ensure they reflect your preferences.

• Correct or Update Your Information. If you have created a user account, you can access, update, and correct the personal information you provided in connection with your account.
• Changes to Your Marketing Preferences. You can change your marketing preferences by using the unsubscribe function in the emails you receive from us, or by contacting us as set forth below.

If you have questions about this Privacy Policy or our privacy practices, please email us at info@museos.io.